What Makes Us Different
Our Brands, Local & National
More than Just Slots
As a Penn Entertainment company, we have access to the Nation’s most powerful gaming partners.
ESPN Bet and The Score give our tavern customers access to potential future partnerships and promotions with the strongest brands in the Sports Betting and Sports Coverage industries.
Red Carpet Rewards is Illinois’ #1 VGT Loyalty product. Our partnership with PENN Play, the nation’s largest Casino Loyalty program, gives our customers access to some of the biggest promotions. In fact, as part of Red Carpet Rewards, we send players to our annual PENN Play Millionaire Slot Tournament in Las Vegas every year!
Why Prairie State Gaming?
We Know the Industry
Prairie State Gaming is one of the largest, most respected video gaming terminal operators in Illinois. Our operations include more than 2,000 gaming terminals across a network of more than 400 bar and retail gaming establishments throughout the state.
We are proud of our strong track record of regulatory compliance and have built a reputation for reliable around-the-clock service, backed by one of the industry's most experienced teams. With our strong financial position, our reputation is well known in the Illinois VGT industry for our ability to quickly roll-out new games to our customers. We also offer casino-quality promotions and giveaways to help separate your establishment from the competition.
Marketing
We Help you market
Digital Advertising
Targeted Marketing
As the advertising landscape continues to evolve, our team of expert marketers is at the forefront. We can provide a turnkey product designed to deliver efficient and cost-effective advertising for our partners. We take care of every aspect, from media buying and placement, to player targeting and geofencing.
With our comprehensive service, promoting your games and business has never been easier or more effective. You can entrust the entire advertising process to our skilled team, ensuring a seamless experience that maximizes efficiency while minimizing costs.
Licensing & Municipal Engagement
Helping You WIth Licensing
At PSG, we have a dedicated team that will handle the entire license application process. Our team’s in-depth understanding of the regulatory framework will ensure each step in the process is executed with precision, and serve as a crucial ally in navigating the intricacies of licensing requirements throughout the state.
Through our Resource Team, we actively engage with municipalities to create opportunities that were not previously available, ensuring the viability of gaming for all our valued customers throughout the state.
Service
Quick Statewide Coverage
PSG has over 99.5% machine uptime, an average 2-minute response time and 1-hour field response time. Our state-of-the-art service ticketing system allows us to remotely diagnose issues, perform remote redemption terminal repairs, and efficiently track all field agents and service calls.
PSG has been providing video gaming services since the beginning of video gaming in Illinois in 2012. Our strategically located offices allow for lightning fast service across the entire state of Illinois. We have superior scope and are not spread thin like our competitors.
Red Carpet Rewards
Guests Can Earn Entries
Analytics
Optimize Your Gaming Business
PSG's reporting and analysis is unmatched in the industry, with detailed online resources to help customers analyze their revenue and performance. Our Location Dashboard allows you to check your establishment's performance daily for valuable data such as Total Wins, Hold Percentage and many other valuable parameters crucial to your success - all from your desktop or mobile phone. Check by date, time period, year-over-year, by game and more. Our team's commitment to customer service is unparalleled!