Helping you Stand Out
What Makes Us Different
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Best in Town
From The General MAnager
Our number one priority is to repay the faith you have in Prairie State Gaming (“PSG”) by selecting us as your Terminal Operator. I view our relationship as a partnership, and the success of your business is of paramount concern. You have my word that PSG is committed to helping your business in every way possible.
We have structured our company so that you always have a dedicated resource. That means having somebody local; a member of the community as your business partner who knows you and understands your needs and what it takes to succeed. Many of our competitors view this business as a logistical operation with each account simply being a stop along the way. Our relationship is built with the mutual goal of maximizing our joint revenue and building a long-term relationship.
At PSG, we understand that for many small business owners it’s not just a job, it’s much, much more. As a former business owner, I understand the hardships and issues that can come with owning a business. Our dedicated Account Manager is there to assist and help you in any way that we can.
We have a proven track record of earning more for our valuable customers and I am proud of the dedicated team of talented individuals that we have assembled to meet your needs. We look forward to treating your business with the same care and attention we give to our own, because at the end of the day, we are in this together. As the General Manager of Prairie State Gaming you have my promise that we will do our best for you and yours.
I look forward to a long and prosperous relationship.
Regards,
Chris Schink
General Manager, Prairie State Gaming
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Our Brands
More than Just Slots
As a Penn Entertainment company, we have access to the Nation’s most powerful gaming partners.
ESPN Bet and The Score give our tavern customers access to potential future partnerships and promotions with the strongest brands in the Sports Betting and Sports Coverage industries.
Red Carpet Rewards is Illinois’ #1 VGT Loyalty product. Our partnership with PENN Play, the nation’s largest Casino Loyalty program, gives our customers access to some of the biggest promotions. In fact, as part of Red Carpet Rewards, we send players to our annual PENN Play Millionaire Slot Tournament in Las Vegas every year!
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Why Prairie State Gaming?
We Know the Industry
Prairie State Gaming is one of the largest, most respected video gaming terminal operators in Illinois. Our operations include more than 2,000 gaming terminals across a network of more than 400 bar and retail gaming establishments throughout the state.
We are proud of our strong track record of regulatory compliance and have built a reputation for reliable around-the-clock service, backed by one of the industry's most experienced teams. With our strong financial position, our reputation is well known in the Illinois VGT industry for our ability to quickly roll-out new games to our customers. We also offer casino-quality promotions and giveaways to help separate your establishment from the competition.
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Marketing
We Help you market
At PSG, we pride ourselves on having a great team of experts to cover many of your marketing needs. Our team of Account Managers, Marketing and Graphic Design Professionals bring a wealth of Casino and Gaming Industry experience to deliver branded materials that help drive awareness - and bring guests to the Gaming Area. Spreading the word that your establishment has the best slots in town is a constant effort. We do all we can to ensure success!
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Digital Advertising
Targeted Marketing
As the advertising landscape continues to evolve, our team of expert marketers is at the forefront. We can provide a turnkey product designed to deliver efficient and cost-effective advertising for our partners. We take care of every aspect, from media buying and placement, to player targeting and geofencing.
With our comprehensive service, promoting your games and business has never been easier or more effective. You can entrust the entire advertising process to our skilled team, ensuring a seamless experience that maximizes efficiency while minimizing costs.
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Licensing & Municipal Engagement
Helping You WIth Licensing
At PSG, we have a dedicated team that will handle the entire license application process. Our team’s in-depth understanding of the regulatory framework will ensure each step in the process is executed with precision, and serve as a crucial ally in navigating the intricacies of licensing requirements throughout the state.
Through our Resource Team, we actively engage with municipalities to create opportunities that were not previously available, ensuring the viability of gaming for all our valued customers throughout the state.
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Service
Quick Statewide Coverage
PSG has over 99.5% machine uptime, an average 2-minute response time and 1-hour field response time. Our state-of-the-art service ticketing system allows us to remotely diagnose issues, perform remote redemption terminal repairs, and efficiently track all field agents and service calls.
PSG has been providing video gaming services since the beginning of video gaming in Illinois in 2012. Our strategically located offices allow for lightning fast service across the entire state of Illinois. We have superior scope and are not spread thin like our competitors.
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Red Carpet Rewards
Guests Can Earn Entries
Our App drives loyalty and visits from patrons. Guests can earn promotional entries for spending time at your establishment! We do all the on-site setup. Guests can download our easy-to-use app via Text (RCR to 43506), or download it from the App Store or Google Play to get started. Sign-up is easy and FREE to our guests!
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Analytics
Optimize Your Gaming Business
PSG's reporting and analysis is unmatched in the industry, with detailed online resources to help customers analyze their revenue and performance. Our Location Dashboard allows you to check your establishment's performance daily for valuable data such as Total Wins, Hold Percentage and many other valuable parameters crucial to your success - all from your desktop or mobile phone. Check by date, time period, year-over-year, by game and more. Our team's commitment to customer service is unparalleled!
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