Who we are
Best in town
Our operations include more than 2,000 gaming terminals across a network of more than 400 bar and retail gaming establishments in the state.
Prairie State Gaming is the only Illinois video gaming terminal operator with the financial strength to quickly roll out your games, to back them with the best-in-class support, and the experience to operate in a highly regulated environment.
What We do
SEe why we're better
10 percent Improvement—Contract Backed
We do all the heavy lifting. As owners of 41 casinos (through our affiliates) we are delighted to share “The House Advantage” with you! Here are some of the reasons we are able to back up what we say:
• The best, newest, nicest slots
• VIP chairs
• Amazing promotions
• Freebies for players
• 99.5% uptime
• Lightning fast service
• Casino-grade gaming area design
• Seven Route Offices for service support
SEVEN route offices
We've Got you covered
With route offices in Bloomington-Normal, Quad Cities, Rockford, two in Chicago, Springfield, Effingham and Alton, we've got your Illinois VGT needs covered regardless of your location!
Our team of Account Managers, Collectors and Technicians are the most responsive in the business. When you need help, Prairie State Gaming will make sure you get fast, reliable and consistent service regardless of your location.
We make sure your up-time is at its most optimized, which means more gaming for valued guests.
Our values shape the way we work
PSG strives to be the best, most ethical and supportive Terminal Operator around. Our Core Values reflect how we work with you and your community to assure a trustworthy partnership based on the following:
- Pride: We take pride in our work and in our communities
- Respect: We treat everyone with respect and dignity
- Integrity: We act with integrity, fairness, and professionalism
- Determination: We approach every goal or obstacle with a positive mindset and finish strong
- Excellence: We focus on the best service for our team members and customers