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What Our Customers Say about PSG

Prairie State Gaming

Rockford, IL

Sandy 66

Shawn Patel, Owner

"Simply put, Prairie State Gaming is the best! I have been with them from the beginning and they have been a part of my daily routine from Day One. My Account Manager and the team at the corporate office continue to provide the best service and support. I can't imagine working with any other Terminal Operator. Prairie State Gaming is the only option."

Prairie State Gaming

Rockford, IL

Stumpy's Pub

Jay Gesner, Owner: Stumpy's, Souse's Lounge, Miss Jill's

"When it comes to the business of VGTs, there are loads of Terminal Operators that talk a good game, but Prairie State Gaming helps you make it happen. I have four brands that are serviced by PSG, and from service calls to personalized marketing & promotions, they simply leave all others behind. PSG sets you up with Account Managers who belong to the local community, and they take pride in what they do. They keep me informed on what’s going on within our state and industry, and make sure I have the latest games and themes at my locations. Partnering with Prairie State Gaming has been a solid decision and I would recommend anyone to do the same." 

Prairie State Gaming

Springfield, IL

Lucky's landing

Tom Ware, Owner

"The Penn National Gaming team has been an integral part of our successful venture into the video gaming business.  Their end to end assistance ranging from gaming area design, branding, marketing and promotions has ensured we're a top performer in the market.  Our success is the outcome of a great partnership.  The service is great and their dedicated team is always available to help and work together towards higher revenue and success!" 

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Partnership at its best

rich's pizza Joint

"As a dedicated small business owner, I needed a partner Terminal Operator that I felt would care about my business as much as me & my husband do. After doing my own research on Prairie State Gaming, as well as on their parent company Penn National Gaming, I honestly feel like I have the best partner in the entire state.

The team at PSG is knowledgeable, always helpful, and they take their service seriously. They truly care about my business as they do their own, and work with me to improve my restaurant business, as well as my VGT revenue. I have a dedicated Account Manager that is engaged in his responsibilities and keeps me in the loop on things within the industry and is always stopping by to provide either great marketing materials or sometimes just to make sure that everything is good with us.

I highly recommend Prairie State Gaming as a Terminal Operator. They’re a great partner to have, and they honestly care. If anyone would like to speak with me about my experience with PSG, please feel free to contact me – or stop by for a slice of Chicago-style pizza and see everything in person."

Colleen Loftus
Rich’s Pizza Joint – Tinley Park IL

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There's More winning with PSG

$725K Increase

When we acquired the Terminal Operator Slot Kings we immediately went to work on these newly-acquired locations! With industry-leading marketing, game set updates, and Account Manager focus, the results achieved were outstanding! When comparing Quarter 3 year-over-year, we increased the Net Terminal Income by over $725,000 or 34%!