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What Our Customers Say about PSG

Sandy 66 PSG Testimonial

Rockford IL

Sandy 66

Shawn Patel, Owner

Simply put, Prairie State Gaming is the best! I have been with them from the beginning and they have been a part of my daily routine from Day One. My Account Manager and the team at the corporate office continue to provide the best service and support. I can't imagine working with any other Terminal Operator. Prairie State Gaming is the only option.

Stumpy's pub PSG Testimonial

Rockford IL

Stumpy's Pub

Jay Gesner, Owner: Stumpy's, Souse's Lounge, Miss Jill's

When it comes to the business of VGTs, there are loads of Terminal Operators that talk a good game, but Prairie State Gaming helps you make it happen. I have four brands that are serviced by PSG, and from service calls to personalized marketing & promotions, they simply leave all others behind. PSG sets you up with Account Managers who belong to the local community, and they take pride in what they do. They keep me informed on what’s going on within our state and industry, and make sure I have the latest games and themes at my locations. Partnering with Prairie State Gaming has been a solid decision and I would recommend anyone to do the same. 

Lucky's Landing PSG Testimonial

Springfield IL

Lucky's landing

Tom Ware, Owner

The PENN Entertainment team at Prairie State Gaming has been an integral part of our successful venture into the video gaming business.  Their end to end assistance ranging from gaming area design, branding, marketing and promotions has ensured we're a top performer in the market.  Our success is the outcome of a great partnership.  The service is great and their dedicated team is always available to help and work together towards higher revenue and success! 

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american legion 32 PSG Testimonial

Springfield IL

American Legion 32 Springfield

Mike Walton, Chairman of the Springfield American Legion Post 32 Club Committee

As the Chairman of the Springfield American Legion Post 32 Club Committee, located in Springfield, Illinois, I have had the pleasure of working with Prairie State Gaming for several years now.  Prairie State Gaming are very much all about pleasing their customers. We have six of their gaming machines at our American Legion Post and they do an outstanding job of keeping them updated, and keeping us in the know with all items regarding gaming. They are available 24 hours a day, 7 days per week for service and they leave no stone unturned when it comes to customer service. I highly recommend Prairie State Gaming.

Airport Plaza Bowl PSG Testimonial

Bethalto IL & Alton IL

Airport Plaza Bowl & Bowl Haven

Gregg & Kathy Pasdiora, Owners

Between our two Bowling Centers, we can have our choice of which gaming company we want to do business with. About 10 years ago we made the decision to partner with Prairie State Gaming. When it comes to gaming we look at Prairie State not only as our gaming vendor, but our partner. Gaming Manager Lana understands a strong relationship with her clients offering continual communication and needed information, as well providing exceptional service will only bode well for positive results for both her clients and Prairie State Gaming.

PSG Testimonial

Belvidere IL & Freeport IL

Slick Nickels

Ryan Crombie, Owner: SLick Nickels, Dollar Bar, Full House & 9Iron locations

Working with PENN Entertainment and the Prairie State Gaming Team over the years at my multiple locations has been great! From the fast pace, boots on the ground service team all the way to knowledgeable account management staff, licensing dept and directors. PSG paves the way for a clear future and provides a top notch experience for all my locations and customers. I would only recommend one T.O. for your business and that’s PSG!

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Testimonial Videos

Lenard Wilson - Red Carpet Rewards Super fan

Carol Garecht - Trailblazer pub

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There's More winning with PSG

$725K Increase

When we acquired the Terminal Operator Slot Kings we immediately went to work on these newly-acquired locations! With industry-leading marketing, game set updates, and Account Manager focus, the results achieved were outstanding! When comparing Quarter 3 year-over-year, we increased the Net Terminal Income by over $725,000 or 34%!