Partner With Us
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First, Hear What Customers Say
Moline, IL
Les & Molly’s
Christine Greene - Owner
I’ve been with Prairie State Gaming since the beginning, and they are truly an extension of my business. Everyone at PSG has made me feel like a part of the family, from collectors and technicians to the account managers, they have each done their part to help me succeed above and beyond!
Colona, IL
Grease Monkey’s Sports Bar & Grill
Sherri Disterhoft - Owner
Working with Prairie State Gaming has been awesome. Their team is super easy to work with, always quick to help if we need anything, and the machines they provide are top quality. Our customers love the games, and we’ve seen a boost in revenue since partnering with them. We highly recommend PSG.
Springfield, IL
Casey’s Pub
Linda Gudgel -Owner
We can't say enough good things about PSG. Our account manager and Techs are always prepared for whatever we--and our machines--throw their way. They have top-notch communication and their response times to acknowledge called-in issues are impressively quick. PSG delivers on all that, but their customer service is what keeps us with them!
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Marshall, IL
JP’s & JP’s Too
Chad Gillis - Owner
As the owner of JP's & JP's Too in Marshall, Il with gaming, dart boards, and the music services from Prairie State Gaming, I cannot express enough appreciation with the customer service and outstanding technical support. Above all, is my account manager, providing the best support to our business and customers. I truly recommend PSG for anyone considering a location or pondering switching gaming providers!
Rapids City, IL
Bar 84
Chuck Hanna & Mike DeMarlie - Owners
When we opened Bar 84, we met with a few gaming companies but chose Prairie State Gaming because our account manager made us feel so comfortable with PSG. We are glad we did, and the service has been awesome. Any issues are taken care of in a timely fashion every time! PSG checks on us regularly, keeping us up-to-date on marketing trends and new things going on in the gaming world. If you don’t have PSG, you should!
East Dubuque, IL
Nancy’s Slots
Wendy Figueroa - Owner
Thank you to PSG for all you do to support Nancy’s Slots and keep us running so smoothly. Your around-the-clock white glove service was more than I expected and is truly appreciated. Swapping out games is easy from where I sit with PSG! I appreciate the visits and all the swag you leave my staff. Tech support is TOP NOTCH, reliable and the guys are great. All in all, this is a great partnership.
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Rockford, IL
Sandy 66
Shawn Patel, Owner
Simply put, Prairie State Gaming is the best! I have been with them from the beginning and they have been a part of my daily routine from Day One. My Account Manager and the team at the corporate office continue to provide the best service and support. I can't imagine working with any other Terminal Operator. Prairie State Gaming is the only option.
Belvidere IL & Freeport IL
Slick Nickels
Ryan Crombie, Owner: SLick Nickels, Dollar Bar, Full House & 9Iron locations
Working with PENN Entertainment and the Prairie State Gaming Team over the years at my multiple locations has been great! From the fast pace, boots on the ground service team all the way to knowledgeable account management staff, licensing dept and directors, PSG paves the way for a clear future and provides a top-notch experience for all my locations and customers. I would only recommend one T.O. for your business and that’s PSG!
Springfield, IL
Lucky's Landing
Tom Ware, Owner
The PENN Entertainment team at Prairie State Gaming has been an integral part of our successful venture into the video gaming business. Their end-to-end assistance with gaming area design, branding, marketing and promotions has ensured we're a top performer in the market. Our success is the outcome of a great partnership.
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Springfield, IL
American Legion Post 32
Mike Walton, Chairman of the Springfield American Legion Post 32 Club Committee
As the Chairman of the Springfield American Legion Post 32 Club Committee in Springfield, IL, I have had the pleasure of working with Prairie State Gaming for several years now. PSG are all about pleasing their customers. They are available 24 hours a day, 7 days per week for service and they leave no stone un-turned when it comes to customer service. I highly recommend Prairie State Gaming.
Bethalto & Alton, IL
Airport Plaza Bowl & Bowl Haven
Gregg & Kathy Pasdiora, Owners
With two Bowling Centers, we can have our choice of which gaming company to do business with. About 11 years ago we made the decision to partner with Prairie State Gaming. When it comes to gaming we look at Prairie State not only as our gaming vendor, but our partner. PSG understands the need for a strong relationship with their clients, offering continual communication, as well as exceptional service.
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We Help You Increase Revenue
GET IN THE GAME
If you’re opening a new restaurant, bar or gaming cafe, or a current VGT customer looking to make a slot machine provider switch, Prairie State Gaming is a proven, trusted, local and loyal Terminal Operator who works local and plays local. We treat your business with the same dedication and focus we give to our own. We believe in a true partnership.
We’re so confident we’ll earn you more revenue, we even put it in our Location Agreements!
When you partner with Prairie State Gaming, the benefits speak for themselves.- Dedicated Account Manager
- Gaming Area Analysis
- 24/7/365 Customer Service
- Red Carpet Rewards Sweepstakes App
- Custom Marketing Solutions
- 99.5% Up-time
- Top-of-the-Line Amusements
- Constant Game Upgrades
- Backed by PENN Entertainment, the largest Regional Gaming Operator in America
Contact us today and find out why we’re always Best in Town!
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Partnership at its Best
Hey Bryan's
As the owner of Hey Bryan's, I recognize the importance of having a VGT partner in my business that truly cares about service and marketing. My customers are my lifeblood, and my reputation in terms of darts, pool, slots, and simply as everyone’s favorite local bar here in East Moline are what helps keep Hey Bryan's successful. I’ve been with Prairie State Gaming since the beginning and what I can tell you is that I can’t imagine working with anyone else.
Sincerely,
Connie Cornmesser
Owner – Hey Bryan's
1140 15th Avenue
East Moline, IL
Sincerely,
Connie Cornmesser
Owner – Hey Bryan's
1140 15th Avenue
East Moline, IL
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THE Red Carpet Rewards App
Guests Earn Entries
The RCR app drives loyalty and visits from patrons. Patrons earn promotional entries by spending time at Prairie State Gaming establishments! We do all the on-site setup. Our easy-to-use app is free from the App Store or Google Play. Sign-up is easy and FREE to our guests!
The Red Carpet Rewards app is easy to use for patrons. Download. Sign up. Show up!While at Prairie State Gaming locations, RCR users can earn promotional entries every two minutes towards winning huge cash prizes, cruises, experiences and more!
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MORE THAN JUST GAMES
The Power of Penn
As a PENN Entertainment Company, we have access to the Nation’s most powerful gaming partners. PSG’s partnership with PENN Play, the nation’s largest Casino Loyalty program, gives our customers access to some of the biggest promotions around. In fact, as part of Red Carpet Rewards, we send players to our PENN Play Millionaire Slot Tournament in Las Vegas annually!
PENN Entertainment has the largest and most diverse gaming footprint in North America. With 43 casinos and racetracks across 20 states, a robust online gaming and sports betting presence and exciting sports media, PENN Entertainment is leading the industry — and pushing it toward the future. Every one of their strategic partnerships helps fuel community growth, their love of gaming and continued success as the most innovative omni-channel provider of entertainment experiences.
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Why Prairie State Gaming?
We Know the Industry
Prairie State Gaming is one of the largest, most respected video gaming terminal operators in Illinois. Our operations include more than 2,300 gaming terminals across a network of more than 420 bar and retail gaming establishments throughout the state.
PSG has a strong track record of regulatory compliance and a reputation for reliable around-the-clock service, backed by one of the industry’s most experienced teams. We also offer casino-quality promotions and giveaways to help separate your establishment from the competition.
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Marketing Support
We Help you market
At PSG, our team of strategic and creative experts cover most of your gaming marketing needs. Our team of Account Managers, Marketing and Graphic Design Professionals bring decades of Casino and Gaming Industry experience to deliver branded materials that help bring awareness and guests to the Gaming Area. Spreading the word that your establishment has the best slots in town is a constant effort.
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Service
Quick Statewide Coverage
PSG has over 99.5% machine uptime, an average 2-minute response time and 1-hour field response time. Our state-of-the-art service ticketing system allows us to remotely diagnose issues, perform remote redemption terminal repairs, and efficiently track all field agents and service calls.
Prairie State Gaming has been providing video gaming services since the beginning of video gaming in Illinois in 2012. We have superior coverage and are not spread thin like our competitors. Our strategically-located statewide offices allow for lightning fast service across Illinois.
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Partner Performance Portal
Optimize Your Gaming Business
Prairie State Gaming’s reporting and analysis is unmatched in the industry, with detailed online resources to help customers analyze their revenue and performance. Our custom Partner Performance Portal allows you to check your establishment’s performance daily for valuable data such as Total Wins, Hold Percentage and many other valuable parameters crucial to your success - all from your desktop or mobile phone. Check by date, time period, year-over-year, by game and more. Our team’s commitment to customer service is unparalleled!
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Licensing and Municipal Engagement
Licensing Help & Local Action
At PSG, our dedicated team will handle the entire license application process. Their in-depth understanding of the regulatory framework in your municipality helps ensure each step in the process is executed with precision.
Through our Resource Team, we actively engage with municipalities to create opportunities that were not previously available, ensuring the viability of gaming for all our valued customers across the state.
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